Why Hospitals Trust Finnastra’s Hospital Billing Services for Long-Term Growth

In today’s challenging healthcare landscape, hospitals face relentless financial pressures. Declining reimbursement rates, rising labor costs, and increasing payer complexity have driven many facilities to razor-thin margins. In fact, Kaufman Hall reports that 51% of U.S. hospitals finished last year with negative or break-even margins, making financial sustainability a top concern for CFOs and hospital boards.

When every dollar counts, choosing the right Hospital Billing Company isn’t just about outsourcing—it’s about building a strategic partnership that fuels long-term growth.

As a leading Hospital Billing Company, Finnastra ensures hospitals don’t just survive the current environment but thrive for years to come. Our clients trust us because our Hospital Billing Services are designed to simplify workflows, reduce denials, and maximize collections, all while delivering transparent reporting and predictable revenue.

The Trust Factor: Why Hospitals Choose Finnastra

Trust is built through results, not promises. Over the past decade, Finnastra has earned a reputation for transforming hospital billing departments into profit-driving engines. Here’s why:

1. Proven Financial Outcomes

Hospitals that partner with Finnastra consistently see measurable improvements:

• 30–45% reduction in denials within the first six months
• 15–35% increase in net collections year over year
• A/R days reduced by 20+ days, leading to healthier cash flow
• Recovery of millions in previously lost revenue through underpayment audits

When you work with a dedicated Hospital Billing Company like Finnastra, these results become the new normal—not the exception.

2. Long-Term Client Relationships

Our retention rate speaks volumes. Over 92% of our hospital clients remain with us for five years or more, a clear indicator of the trust and value we deliver.

• We don’t operate as a vendor—we act as an extension of your revenue cycle team.
• Regular quarterly business reviews align billing strategy with hospital growth objectives.
• Transparent reporting ensures CFOs always know where every dollar stands.

“Partnering with Finnastra was the best decision we made for our financial operations. Their team reduced our denial rate by nearly 40% and gave us real-time insight into our revenue cycle performance. Today, we have a clear path to growth and sustainability.”
— Chief Financial Officer, 250-bed Regional Hospital

3. Specialized Expertise Across Service Lines

Our Hospital Billing Services are built for complexity. Whether it’s inpatient, outpatient, surgical, or specialized departments like anesthesia or behavioral health, we bring:

• Certified coding experts who ensure compliance with ICD-10, CPT, and DRG updates.
• Specialized teams for prior authorizations, underpayment tracking, and denial management.
• Deep knowledge of payer nuances, including Medicare, Medicaid, and commercial insurers.

This expertise allows us to prevent costly mistakes before they impact your bottom line.

How Finnastra Powers Hospital Growth

Growth requires more than just clean claims. It’s about ensuring your hospital has the financial foundation to expand services, invest in new technology, and meet community needs.

Here’s how Finnastra makes that happen:

1. Revenue Predictability for Strategic Planning

Hospitals need accurate financial forecasting to plan for growth initiatives.

• Our advanced analytics provide CFO-ready dashboards.
• Predictive models highlight payer trends and future risks.
• This helps leadership make informed decisions on hiring, expansions, and capital investments.

2. Reducing Financial Leakage

Hospitals lose millions each year to unbilled services and underpayments.

• Finnastra’s auditing tools identify silent revenue losses in real-time.
• We track every dollar from service to settlement, closing gaps that often go unnoticed.
• Example: A 300-bed hospital recovered $3.7 million in hidden underpayments within the first year of partnering with Finnastra.

3. Support for Scaling Operations

As hospitals grow, billing complexity increases.

• Our scalable teams and technology infrastructure adapt seamlessly.
• Whether it’s a single community hospital or a multi-state health system, Finnastra grows with you, ensuring consistent financial performance at every stage.

Client Success Story: From Chaos to Confidence

Challenge:
A 200-bed suburban hospital faced high denial rates, inconsistent billing practices, and unpredictable cash flow. Their internal team was overwhelmed, and their previous vendor lacked transparency.

Solution:
Finnastra implemented a complete revenue cycle overhaul:

• Streamlined workflows for faster, cleaner claims.
• Introduced real-time denial analytics and reporting.
• Conducted a comprehensive payer contract audit.

Results (First Year):

• Denial rate reduced by 42%
• $2.8 million recovered in previously underpaid claims
• A/R days dropped from 57 to 33
• CFO gained full visibility into billing performance through actionable dashboards

“Finnastra didn’t just fix our billing—they transformed how we operate. Today, our financial processes are as strong as our clinical care.”
— CEO, Community Hospital

Questions Every Hospital Leader Should Consider

To assess whether your hospital is ready for a stronger billing partner, ask yourself:

• Do we have full transparency into our billing performance, or are we relying on outdated reports?
• Are denial rates increasing, and do we understand the root causes?
• How much revenue are we potentially losing to underpayments or unbilled services?
• Is our current billing partner aligned with our long-term growth strategy?

If these questions raise concerns, it may be time to evaluate a new partner—one with a proven track record like Finnastra.

Why Finnastra Is the Hospital Billing Partner You Can Trust

Hospitals don’t just need billing support—they need a partner invested in their success. Finnastra delivers this through:

• Decades of combined expertise in hospital billing and revenue cycle management.
• Data-backed strategies that deliver measurable ROI.
• Transparent communication and CFO-ready reporting.
• Long-term alignment, ensuring billing strategies evolve with your hospital’s growth plans.

Build a Financially Stronger Future with Finnastra

Financial stability isn’t just about surviving today’s challenges—it’s about building the capacity to grow tomorrow.

When you work with a dedicated Hospital Billing Company like Finnastra, you gain a trusted ally who will protect your revenue, reduce inefficiencies, and create a roadmap for long-term success.

Let’s start the conversation today.
Explore Finnastra’s Hospital Billing Services and discover how we can help your hospital grow with confidence.