We’ve had an excellent experience working with Finastra for prior authorizations at our practice. Their team is highly professional, efficient, and incredibly knowledgeable. What stands out the most is their outstanding communication, attention to detail, and commitment to getting things done right the first time. Once we provide instructions, we can trust that the task will be handled accurately and promptly without the need for constant follow-up. A special thank you to Leon, our Account Manager, who has been exceptional throughout our partnership. Leon is responsive, proactive, and always willing to go the extra mile to ensure everything runs smoothly. His support and dedication have made a significant difference in our experience with Finastra. Their staff consistently delivers exceptional results, and their approval rate of over 90% speaks for itself. They are reliable, responsive, and truly committed to supporting our patients and our practice. We are extremely happy to have them on board and highly recommend Finastra to any healthcare organization looking for a dependable and high-performing prior authorization partner.
Leon Stark and the rest of the team were exceptional in helping me with my credentialling process. They handled account log-ins management, filling/submission of applications and weekly updates. Thus ensuring a smooth, seamless and efficient process. Thank you, Leon, Berry Jason, Mark and co! -Dr. Farotimi
Finnastra didn’t just help us with billing, they reshaped how we work with payers. That single change transformed our Reimbursements from break-even to revenue-positive.
Great communication and quick response to any issues I bring to them.
We finally understand our true cost structure, and we’re no longer guessing if we’ll break even.
Finnastra helped us feel confident that every treatment we offered would be reimbursed fairly and compliantly. Their expertise in RCM services is unmatched.
Finnastra's PA protocols transformed our workflow. We don’t chase approvals anymore, they just happen.
We finally understand our true cost structure, and we’re no longer guessing if we’ll break even.
Finnastra brought payer-side clarity we never had before. They turned billing into a strength instead of a stressor.
Finnastra gave us the infrastructure we didn’t know we were missing. Now our billing is just as specialized as the treatment we provide.
Great communication and quick response to any issues I bring to them.
We’ve had an excellent experience working with Finastra for prior authorizations at our practice. Their team is highly professional, efficient, and incredibly knowledgeable. What stands out the most is their outstanding communication, attention to detail, and commitment to getting things done right the first time. Once we provide instructions, we can trust that the task will be handled accurately and promptly without the need for constant follow-up.
