In today’s fast-evolving healthcare landscape, physicians are not only burdened with the responsibility of patient care but are also expected to manage complex billing systems, ever-changing payer policies, and administrative compliance. This often results in unintentional revenue leaks, increasing denial rates, and the stress of juggling between patient outcomes and back-end operations.
At Finnastra, we deeply understand the challenges faced by healthcare providers—from solo practitioners to multi-specialty clinics. Our approach is built on two core promises: to protect your revenue stream and to minimize disruptions caused by claim denials.
Every denial and underpaid claims are more than a data point—it represents delayed payments, lost revenue, and time that could have been spent on patient care. Physicians often lack the time or specialized workforce to constantly chase claims, appeal rejections, or decode evolving insurance requirements.
The reality is that most practices lose 10–15% of their revenue due to billing inefficiencies, coding errors, or untimely follow-ups. When these issues compound over time, they not only hurt the financial health of a clinic but also affect the provider’s ability to invest in patient-centric innovation.
That’s where Finnastra steps in.
We are not just another billing service—we are an end-to-end revenue cycle management (RCM) partner. Our mission is to maximize your collections, reduce claim denials, and give you the freedom to focus on your clinical priorities.
Here’s how we do it:
Finnastra’s team comprises certified coders with expertise across specialties including pain management, mental health, primary care, podiatry, orthopedics, ABA therapy, and more. We stay up-to-date with CPT, ICD-10, and HCPCS code changes, payer-specific billing rules, and modifiers. This ensures:
One of the top reasons for claim rejections is eligibility mismatches. Our front-end team performs real-time eligibility checks and benefit verification before the service is rendered. This not only avoids coverage-related denials but also ensures that co-pays, deductibles, and authorizations are clearly communicated to both patients and providers.
Before a claim is submitted, it goes through multiple quality checkpoints and AI-powered scrubbing tools to detect missing data, coding mismatches, or formatting errors. These pre-submission validations reduce first-pass rejections and speed up reimbursements.
When a claim is denied, we act fast. Our team tracks, analyzes, and categorizes each denial. We initiate prompt appeals with supporting documents, address payer queries, and perform root-cause analysis to prevent recurrence. Our denial turnaround rate is among the best in the industry.
With Finnastra, providers get access to customized dashboards, monthly reports, and performance metrics that provide visibility into:
This empowers clinics to make data-driven decisions and optimize operations.
Every provider is assigned a dedicated account manager who works as an extended part of your team. We offer proactive support, regular meetings, and customized strategies to increase revenue and streamline your billing process.
We help practices stay compliant with HIPAA, CMS regulations, and payer-specific audit requirements. Whether it’s documentation improvement or preparing for a payer audit, our compliance specialists ensure your practice is protected.
Doctors who have partnered with Finnastra have reported:
At Finnastra, we believe that healthcare providers should be able to focus on healing—not chasing reimbursements. We act as a true partner, not just a vendor. By combining industry expertise, technology, and empathy, we help practices grow sustainably, improve operational efficiency, and safeguard their bottom line.
Let Finnastra help you eliminate the friction in your revenue cycle, so you can do what you do best—care for your patients.
