Frequently Asked Questions

Who is Finnastra and what do you specialize in?

Finnastra is a trusted U.S. medical billing company specializing in end-to-end revenue cycle management, prior authorizations, credentialing, and EHR/PM software services. We serve practices of all sizes with customized, cost-effective solutions that drive faster collections and ease administrative burdens.

We go beyond billing. Finnastra provides lifetime credentialing support, no onboarding fees, and free PM/EHR software—plus personalized account management. Our team acts as an extension of your staff, making your operations smoother and your reimbursements faster.

Absolutely. We offer the lowest pricing in the industry without compromising quality. Whether you’re a startup clinic or a growing specialty practice, we tailor our services to fit your needs and budget—so you can focus on care, not costs.

Our team is made up of highly trained billing experts, certified coders, and credentialing specialists with years of U.S. healthcare experience across all major specialties and payer types. We know the ins and outs of payer policies, compliance, and audits—and we help you stay ahead.

Yes, we have deep expertise in billing for Spravato (Esketamine), Ambulatory Surgery Centers (ASC), Behavioral Health, Psychiatry, Surgery, Anesthesiology, and Telemedicine, among others. Our solutions are tailored to meet the regulatory, documentation, and reimbursement nuances of each specialty.

We follow a streamlined, hands-on onboarding process with zero downtime. From EHR setup to credentialing verification and billing migration, our onboarding & transition team ensures a seamless and stress-free transition—while you continue seeing patients without interruption.

Because we treat your practice like our own. We bring transparency, accountability, and measurable results to the table. You’ll receive detailed reporting, quick follow-ups on denials, and consistent communication. Our success is tied to yours.

Yes, we leverage smart automation tools, AI-powered claims scrubbing, and secure cloud-based systems to improve claim accuracy, reduce denials, and accelerate reimbursement—while keeping your data safe and compliant.

Absolutely. We assign a dedicated billing manager and credentialing specialist to every account. You’ll always have a direct line to someone who understands your practice and can provide immediate help, guidance, or reporting.

Getting started is easy. Just contact us through our website or schedule a free consultation. We’ll evaluate your current process, share improvement opportunities, and provide a custom pricing proposal that works for your practice.

Yes. Hospital Billing is one of our core specialties. We handle inpatient, outpatient, ER, and surgical billing, along with coding, prior authorizations, and facility credentialing. Our expertise helps hospitals maximize reimbursements, reduce denials, and stay compliant.

Our long-standing success is built on proven systems, expert staff, and a deep understanding of payer rules and specialty workflows. Clients typically see faster payments, lower denial rates, and stronger compliance, all backed by clear reporting and personalized support.

Over the years, we’ve handled high-volume billing and complex coding scenarios across hospitals, surgery centers, behavioral health clinics, and specialty practices. We thrive on solving challenges—from high-value claim audits to multi-payer credentialing—with efficiency and precision.

Since our inception, we’ve continually invested in technology, talent, and training to stay ahead of the curve. From adopting AI-powered tools to enhancing regulatory compliance workflows, Finnastra evolves with the industry—so your practice stays future-ready.

shape
shape

Better Healthcare is Our Mission