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CASE STUDY
Covid-19 Testing, Results review, Billing
Charges & Payment Posting
THE CLIENT'S PREFERRED PARAMETERS
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The medical center sought a versatile team to manage appointment schedules, handle patient inquiries promptly, and update test results accurately and on time.
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The team was expected to excel in navigating billing complexities, handling charges accurately, and processing payments seamlessly.
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Overall, the focus was on building a team that could handle diverse tasks with proficiency and contribute to the smooth operation of the medical center.
OVERVIEW OF THE BUSINESS SITUATION
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