The client is a medium-sized Family Medicine practice in California facing a significant backlog in accounts receivable (A/R), with days exceeding 60. This backlog strained cash flow and impacted financial health.
Changes in healthcare regulations and shifts towards subscription-based services added complexity to billing and privacy standards. The practice needed to streamline its A/R processes to ensure timely claim submissions and improve cash flow.
Traditional billing methods and inefficiencies in existing systems were limiting profitability, requiring strategic changes to adapt to the evolving healthcare landscape.
We optimized the A/R process by prioritizing aging accounts, using the physician’s advanced billing software to enhance accuracy and streamline workflows. A tailored strategy aligned with the practice’s goals, ensuring compliance with HIPAA standards and improving data security.
• Increased revenue by 20-25%
• Reduced outstanding A/R by 50%
• Improved billing accuracy by 30%
• Cut claims processing time by 20%, accelerating reimbursements.
